Everything about how we source, inspect, pack and ship.
Products sold by My Magical Casita are authentic Disney trading pins sourced personally or through trusted sources. Each pin is individually inspected before it is listed and again before it is shipped.
Each pin is individually inspected, and any significant visible flaw will be disclosed in the product listing. Minor manufacturing variations may occur and are not necessarily considered damage. Please review all available product photographs before purchasing.
Orders are normally packed and shipped within 1–2 business days. During an announced vacation period or unusually high order volume, the expected shipping date will be clearly displayed before checkout.
Orders may be canceled before they ship. Once an order has shipped, it cannot be canceled.
Please contact mymagicalcasita@gmail.com within 3 calendar days of delivery. Include your order number and clear photographs of the product and shipping package. When a replacement is available, we will offer a replacement. If a replacement is unavailable, we will issue an appropriate refund after reviewing the claim.